peter_m reviews

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Reviewed

Haut-parleurs stéréo Bluetooth et subwoofer 2.1 multimédia - PrimeCables®

2/5

Pairing with Windows didn't go well at first. My computer said it was paired and connected, but the speaker never confirmed anything (manual says it would), and wouldn't play anything I opened. Tried that a couple times, then went on to my Android phone, which paired fine. A couple more times on Windows, and finally, after about 3 tries, the speaker made a notification, and Windows said it was setting up my device. The sound quality isn't horrible, the bass is fine, nothing spectacular. The biggest gripe is when you turn up the volume past 50%, you start to hear an annoying buzz. And if you go to max volume, expect to hear that buzzing no matter what. No amount of fiddling with settings or dials will fix it. Volume & bass control and the power button would have been better utilized if put on one of the satellite speakers, or a wired remote, but not a deal breaker. Overall, not a good product and I wouldn't buy another or recommend it to others.

09 déc. 2018

Réponse de notre service à la clientèle

Dear customer, Thanks for your kind reviews and sorry for this inconvenience ! Could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We are more than happy to help you here. Best regards

Reviewed

Parafoudre Wi-Fi intelligent à 3 prises App commandé, 2 charge rapide USB - PrimeCables®

1/5

No individual socket or USB control; look elsewhere if this feature is important to you. No compatibility with Alexa, Google Home (the product page says it does) or IFTTT; I have other wifi plugs and surge protectors, and they all integrate fine, so it's definitely the product which doesn't offer this feature. I informed customer service about the incorrect product information, but they still haven't updated this page. Please update your product page, because you're misleading customers saying the product has features which it doesn't.

11 sept. 2018

Réponse de notre service à la clientèle

Dear customer, This power stipe is not added directly to the google home and alexa, it need to be paired with the Smart Life APP and then link to the Google home as a Google home action or amazon Alexa as an Alexa skill, which all the third party smart device that participated to the google and amazon ecosystem will be link on this way. here are the guide on how to link them and what voice command you can use : https://www.amazon.ca/Tuya-Inc-Smart-Life/dp/B01N1ZVI7M http://www.premiertek.net/pictures/HS1050/QIG_GOOGLEHOME_HS1050.pdf Best regards

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Reviewed

Réponse de notre service à la clientèle

Reviewed

Réponse de notre service à la clientèle

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