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Support de montage 1 groupe faible voltage - PrimeCables® - 1/paquet

2/5

Just installed one of these. I'm starting to think that they are defective by design. I'm using them with Decora Strap Insert Plates for Keystone connectors. The front of the bracket sits on the drywall and has a thickness of 1 to 2mm. Because of that, there is an equivalent 1 to 2mm gap between standard Decora wall plates and the wall. Are there special (thicker) Decora wall plates to go with these brackets? If so, it would be great if you mentioned it in the product description so orders can be made accordingly. Otherwise maybe there is another solution? You will understand that such gap around the wall plates is not really acceptable as wall plates are all about providing a clean finish. Please let me know what I should do. Maybe I'm doing something wrong here. Thanks.

15 août 2020

Réponse de notre service à la clientèle

Hi burne, francoishanks for sharing your feedback. If you need any assistance in regard to this 1-Gang Low Voltage Mounting Bracket you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

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