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Livraison gratuite sur les commandes de 49 $ et plus

Votre commande peut prendre jusqu'à 24-48 heures pour traitement. Une fois complété, le délai de livraison varie de 1-5 jours ouvrables selon l'addresse de livraison.

LIVRAISON GRATUITEpour toutes les commandes au-dessus de 49 $ au Canada! Commandes inférieures à 49 $, le frais d'expédition est seulement 7,95 $! *Livraison gratuite n'est pas disponible quand l’adresse d’expédition est un lieu éloigné.Plus >>

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Support télé pour Cheminée à mouvement complet 43 -70 po PrimeCables®

1/5

The item arrived in what appeared to be a previously opened box. I arranged for an installer to mount it to the wall. He discovered a part was missing. I called customer service, which was closed. I then reached an agent through a chat, who arranged to send the missing part. I asked for expedited delivery but was told they only shipped by standard delivery. Disappointing.

15 sept. 2026

Réponse de notre service à la clientèle

Sorry we're getting back to you so late, and we're truly sorry this mount arrived in an opened box with missing parts, especially with an installer already booked. That's simply not the experience you should have had. We've set up a full refund for this mount to your original payment method and sent you a prepaid return label, so returning it costs you nothing, and the refund is released as soon as the mount reaches us. Thank you for your patience, and we apologize again for the hassle. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

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