Opened pack and found 10 were dry requesting replacement. Agent would only settle for a 50%.refund. Same result regarding a Micro SD adapter not working from a previous order explaining i had emailed my concerns shortly after delivery. Her response was i must have used the wrong 123 address (as you have several email address). After much conversation she offered the same 50%.because the 30 day guranty had expired. At this point i surrendered and consented to accept a credit to my Visa. Credit has not been received. rcoyle70@gmail.com

Réponse de notre service à la clientèle

Dear customer. Very sorry for the inconvenience. We will try our best to improve our product and service The half refund for this marker has been refunded to your store account on 31th March, please log in your account and check it. If you have any question, please feel free to contact our customer service for help . Best regards

l'encre est sèche

Réponse de notre service à la clientèle

Bonjour, Nous sommes désolés. Svp n'hésitez pas à nous appeler à 1-866-979-7463 et nous pourrions le remplacer ou vous créditer.

VERY POOR PERFORMANCE AND QUANTITY OF INK HAVE YOUR QUALITY CONTROL DEPT VALIDATE THE PRODUCT BEFORE YOU OFFER THEM TO UNSUSPECTING BUYERS