I purchased this to replace an older one that had failed after being used since August/2019. We need it to convert the HDCP 2.2 output from our receiver to an older TV that is only HDCP 1.3 compatible. Otherwise we have to hookup our Telus 4K box directly to the TV bypassing the receiver or buy a new TV. Service from Shopper+ was absolutely superb. I called to make sure they had it in stock and they had 2 in their Vancouver warehouse. I ordered it on March 15, 2022 and it arrived by Fedex in Alberta on March 18th. I am so impressed with Shopper+ that they will be my go to source for a lot of things from now on.

Great Converter , It does the job , Thank you

Didn’t work at all. Total waste of money

Reply by our customer service

We're sorry for the late reply. Thank you for taking the time to share your feedback on this HDCP converter, and we're truly sorry it didn't work at all for you — that's incredibly frustrating and not the experience we want anyone to have. We've shared your comments with our product team so we can look into this and do better. We've already made this right for you — please check your email for the details. There's nothing else you need to do. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

I'm not using it anymore, but I had no problem with it. I had some troubles with my computer graphics card and my HDMI splitter so I had to use this converter, and it fixed my problem.