The quality of this cabinet is extremely poor and far below my expectations. The assembly process was a nightmare from start to finish. The instructions were incomplete, confusing, and very difficult to follow. Many of the parts did not align properly, so we had to repeatedly take it apart and reassemble it. It took us nearly four hours just to get everything together. Even after assembly, the drawers constantly stick and do not slide smoothly, making the cabinet frustrating to use. The materials are also very cheap and flimsy. The panels are thin, bend easily, and do not feel sturdy enough to hold anything heavy. The surface scratches very easily, and the entire cabinet feels loose and unstable. Overall, every aspect of this product was disappointing—from the material quality to the assembly experience and final result. I have assembled many pieces of furniture before, but this is by far the worst product I have ever put together. The only reason I didn't return it is because I had already invested so much time and effort assembling it. Otherwise, I would have returned it immediately and purchased a different product. I sincerely hope the manufacturer improves the quality of this product and provides clearer assembly instructions. If these issues cannot be addressed, I don't think this product should continue to be sold. It requires far too much time and effort to assemble, only to end up with a cabinet that is poorly made and disappointing in every way.

Reply by our customer service

We're very sorry to hear about your frustrating experience. This cabinet is designed with full-extension ball-bearing slides for smooth drawer operation and durable, scratch-resistant powder-coated steel construction, so the issues you describe fall well short of our quality standards. We sincerely apologize for the incomplete assembly instructions and the trouble this caused you. Since your unit is still covered under our one-year warranty, please contact our customer service team so we can send replacement parts or arrange a resolution. Your feedback is valuable and will help us improve both the product and instructions going forward.

Le classeur a été laissé au bas de mon édifice, sans que l’on m’avise de son arrivé. De plus en le montant j’ai réalisé que les glissières pour les tiroirs ne s’emboîtent pas. J’ai démonté le tout pour le retourner, on me demande une visée pour ne pas payer les frais de retour. Je remonte le classeur à nouveau, envoie le tout et la seule réponse que j’ai est cette demande pour évaluer le produit. Hallucinant.