Horrible! Followed instructions but something was terribly wrong with the syringe. Tried to turn the plunger and push on it a bit but the ink squirted out from the top. The ink would not come out from the bottom end where the syringe was even though a bit of it did leak out of the syringe when I removed it from the cartridge to examine it. Tried again and the ink 'exploded' out of the syringe and created an unimaginable mess.

Reply by our customer service

Hi amy, Thank you for posting a review and we’re sorry to hear that the ink cartridge you purchased was not working properly. We have sent you an email concerning this issue. Hope to hear back from you soon.

Instructions are unclear. No instructions for PG-245

Reply by our customer service

Hello, thank you for leaving a comment for this product. When you meet problem with one of our cartridge, please do not hesitate to contact our customer service either by email: support@123inkcartridges.ca or by phone: 1- 866-979-7463.

No instructions for my printer's cartridges, can't seem to get the refills to work :(

Reply by our customer service

Dear customer, Thank you for your review.Really sorry for this inconvenience. Please contact our 24 hours customer service to get any help.