This is the second cartridge, that when I go to take the orange plastic protector off, I get ink coming out of the cartridge and all over the place

Reply by our customer service

Hi. Hi. We appreciate you taking the time to share your feedback and being so open with us. We're sorry to hear you had such a frustrating experience. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca for assistance. Thank you.

The cartridge is recognized by the computer, but does not light up in the printer

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the " Canon PGI-5BK Compatible Black Ink Cartridge (0628B002) - Moustache®". Please note that this item has a 2 years warranty period. For any return, you can start the return after login into your account or call us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system(support@shopperplus.com).

Second time in a row with this color for the Canon MP530; that when I take the orange plastic protective cover off the cartridge, it is full of ink. Rest of the cartridges are fine. They all work fine in the printer.

Reply by our customer service

Hello, we are sincerely sorry to hear that you were not satisfied with the product. If you have any questions, please contact us by email (support@shopperplus.com), chat or call us: 1-866-979-7463

Colour print doesn't have the right colours, which didn't happen with original CANON cartridges

Reply by our customer service

Dear customer ,thanks for your kind review .For the quality issue,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 (from Monday to Friday 9:00 am to 5:00 pm )or sending online live chat and inquiry on our system .We are more than happy to help you here .Best regards

L'ENCRE QUE J'ACHETTE CHEZ-VOUS NE DONNE PAS UNE COULEUR ORIGINAL. POUR MES BESOIN C'EST PASSABLE MAIS QUAND J'AI BESOIN D'IMPRIMER UNE COPIE ORIGINAL C'EST VRAIMENT DÉSOLANT. RENÉ LAFOND

Reply by our customer service

Bonjour René! Merci de nous informé sur notre opinion. Nous sommes tres desolé de l'inconvenient! Nous allons vérifier pour ameliorer la qualité de ce produit. Si vous avez des questions, s'il vous plait n'hesitez pas de contacter notre équipe du service a la clientele soit par courriel: support@123inkcartridges.ca ou par téléphone: 1-866-979-7463, Merci !

Poor color compared to original cartridges...

Reply by our customer service

Dear customer ,thanks for your kind review .I am sorry to hear that .For the quality issue ,could you contact our customer service for help as we cover one year warranty for this cartridge .You could reach our customer service by calling 1-866-979-7463 (from Monday to Friday 24 hours ) or sending inquiry on our system or going live chat with us .We are more than happy to help you here .Best regards