What I thoght I was bying was a recycle ink cartridge not a refill kit. Your description of the product is misleading. Never again I will buy anything from you

Reply by our customer service

Dear customer. The item name is " Eco-Refill Canon CL-211 Color Ink Cartridge Refill Kit" , We advised clearly it is a refill kit . And we have already refunded for this wrong item you purchased. Best regards

Doesnt fill the cartridge. Ink Explodes. Yellow has air bubbles so it wont fill.

Reply by our customer service

Dear Ashley, Thank you for the reviews. We have put the refill instruction on the website. You could please follow the instruction to refill the inks.

I had read the warnings in other reviews but thought I could, with some patience, get it to work. Absolute nightmare. This was a tri-colour cartridge, requiring three holes to be drilled, and each colour suctioned in turn. First problem: the rubber tips on each of the ink needles were on so tightly that in pulling them off, it lifted the entire needle apparatus out of the ink chamber and splatted ink everywhere. There was nothing to stop one colour's ink from leaking into the next at that point. I thought I could live with a little cross-contamination, so kept going. One of the rubber tips tore apart rather than come off. The whole handling of those three sharp needles in close quarters is dangerous and good luck not skewering yourself. I had managed the black ink okay, even though it took several tries. The colour - no such luck. The first draw actually sucked a bunch of ink into the syringe, which isn't supposed to happen. (Yes I followed all the instructions, and released the pressure first.) Then the ink started foaming as air was being pulled into the chamber from the syringe. (Yes, I followed the instructions and carefully removed all the paper away from the hole edges on the cartridge so it could form a proper seal.) This meant there was no negative pressure to pull the syringe down, and as I found out, "helping" it by pushing lightly just squirted the ink back up into the area around the needles where it oozed into the other colour chambers. I then bravely tried just injecting the ink into the cartridge holes with my own syringe. Messy, ineffective. So back to trying to the instructed way. After about an hour I managed to get enough blue and magenta to print with, but yellow was just a big fat no. No point in partial colour. I tried again the next day, nope. It just foamed and foamed and foamed yellow everywhere but into the cartridge. So I can't recommend this product. The black works okay, not on the first try (not if you want to print more than a half-page, anyhow), but the tri-colour ink set-up is dreadful.

Reply by our customer service

Dear Customer, Thank you very much for your reviews. We are sincerely sorry for the inconvenience. Please contact our customer service to get some compensation.

couldn't get to use it my grt grandson pulled big plastic off of it it is still full but I cant use it.... cant afford another one at this time thank you ernie

Reply by our customer service

Dear customer, Thanks for your support.

Very messy. I won't buy it again. Prefer the already refilled.

Reply by our customer service

Dear Customer, Thank you for shopping from us. We are really sorry to hear that this product didn't work out for you. You are right, our remanufactured cartridges are much more easier to use and that's why we always recommend them to our customers. Also, we would like to let you know that we have 1 year guarantee for our product. If the product has a quality issue, please feel free to contact us by 1 866 979 7463 and we would try our best to help you solving the problem.