Product sent incorrectly, ordered 2 high yield cyan cartridges with my order. Was was sent was standard yield instead.

Have ordered for years and been happy with their product but due to expensive shipping if you don't order $49; I always have to buy more than I need and usually use it within the warranty period but due to COvid the last two years; have not used very much ink. Now I have this one and another one and more than half full but printer won't work till I put a new one in and company won't warranty the 2 I have that are 3/4 fill. Guess they dry up if not used . Not a happy camper; eliminates the bargain of buying from them,

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Brother LC103 Compatible Ink Cartridge Combo High Yield BK/C/M/Y - 4/Pack"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Have ordered for years and been happy with their product but due to expensive shipping if you don't order $49; I always have to buy more than I need and usually use it within the warranty period but due to COvid the last two years; have not used very much ink. Now I have this one and another one and more than half full but printer won't work till I put a new one in and company won't warranty the 2 I have that are 3/4 fill. Guess they dry up if not used . Not a happy camper; eliminates the bargain of buying from them,

Reply by our customer service

Hi Sir, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Brother LC103M Compatible Magenta Ink Cartridge High Yield "". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I received my ink for colour but did not receive the black ink. Apparently the shipper said it was all in the same package. IT WAS NOT and I am still waiting.. here are the numbers.. Package # 85059376 Order # 37143393 Package # 85059404 Order# 37143422 Needless to say I am not happy and waiting your reply.. quin79ton @telus.net

Reply by our customer service

Hi robert, Thank you for posting a review and we’re sorry to hear that the ink cartridge you purchased was not working properly. We have sent you an email concerning this issue. Hope to hear back from you soon.

les couleure ne sont pas reel aucun noir fade

il n'y a que 20% qui est indiqué sur l'imprimante. Je trouve étrange que ce soit ainsi puisqu'elle est neuve