I absolutely love this new printer! I have needed an upgrade for awhile and this has everything needed along with the bonus of network availability. The best was when I tried printing a document from my phone through the wifi.....and it worked! Very cool!

The website to download the drivers didn't work, had to use the included dvd to install. Printed a dozen pages, really fast printing and good quality. The included toner is rated for ~700 pages, have to see if it really lasts that long. The scanner option is a great plus. Overall great value, initial setup is a pain.

Pas trop gros. Juste bien pour les besoins simple.

Bought this printer on Jan 7,2026 and yesterday June 24,2026 when I need it , the printer is not working/dead. Really dissapointed specially when you need file to print & copy ASAP.

Reply by our customer service

We're sorry to hear about the trouble with your M6550NW. Since the unit is still within its 1-year warranty, please don't let it sit idle — reach out to our support team right away so we can help diagnose the issue (power connection, drum/toner seating, or firmware) or arrange a replacement/repair at no cost. We understand how stressful it is to need urgent printing and have equipment fail. Please contact us with your order number, and we'll prioritize getting you back up and running as quickly as possible.

good price for what it does however, it is louder than my previous all in one laser printer and copies are not crisp black there are more like a faded black almost a grey much like the word count in this review or if you were printing something that was in colour that you then printed on a monochrome printer. over all it's a fair printer nothing to brag about.

Reply by our customer service

Thank you for the balanced feedback! Print darkness on laser printers is often affected by the density setting — try increasing print density in the driver settings, and make sure you're using an OEM or high-quality replacement toner, as low-quality cartridges can produce a lighter, greyish output. Noise is normal during printing, though the M6550NW is not marketed as ultra-quiet. We appreciate you highlighting these details for other buyers, and we're glad the price and functionality overall met your expectations. Please reach out if you'd like help adjusting the density settings for crisper black text and copies.

J' essaie D'imprimer elle est hors connection .Elle dit que je n' ai pas de papier mais lorsque je veux imprimer les papiers passe mais elle n' imprime pas J'ai beau Faire ce que vous dite de faire dans le menu mais ca dit toujours pas de papier.Je ne sais paas si je dois la désinstaller et la réinstaller.Tres tres décu

Reply by our customer service

Thank you for your feedback, francine_t. We're sorry to hear you're experiencing connection and paper detection issues with your Pantum M6550NW. The "no paper" error can sometimes occur if the paper isn't loaded correctly or the paper tray isn't fully seated — please ensure the paper is aligned with the guides and the tray is pushed in firmly. For the connection issue, a printer restart or reinstalling the driver may resolve the problem. Our customer support team offers free lifetime technical assistance and would be happy to walk you through the troubleshooting steps. Please don't hesitate to reach out!