It is what it is.

Reply by our customer service

Hello, Thank you for your feedback. If you need any assistance, please don't hesitate to contact us at 1-866-979-7463, Monday to Friday, 9 a.m. to 5 p.m. Eastern Time.

as a charger, it works ok. But as a protable charger, it's not very good. The plug metal part was flip inside the charger, originally it's good idea for easy travel. But in practical it's not good. It is very very hard to get the metal plug out of the plastic, I got other charger that flip the metal part inside which are much better, I got the white travel charger from shopper+ before that is very good idea. but it only has one usb, and this one has two usb, i thought it's better. actually its worst. Take me a long time and more than one person to take the metal part together, once i take it out, i have to remember do NOT put it back, so it defect the purpose of collasping plug. If the metal part is not totally fall inside the plastic case or if it has a big of edge on the side, (like the white plug that i have before), will be much bettter.

I does what it is supposed to do. It is pretty difficult to flip the prongs out, but works well once you manage.

Reply by our customer service

Hi there, Thank you so much for your review! If you have any difficulties with this product, please send us an email at Support@shopperplus.com or call us at +1 866 979 7463

Not a speedy charge, but it works

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

It is a good idea, and I love the fact that the electrical prongs fold in, but I am having difficulty unfolding the prongs and I'm not sure if that happens to be just this specific one or if that is a design flaw ... I do like the idea though!

Reply by our customer service

Hi Jan, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat, or by phone at 1-866-979-7463.

Fait job