I don't expect perfect quality, but of the 25 I've used, 7 I've had to throw out. All 7 of the "defective" ones are the same issue: Pin 8 doesn't like to press in fully, or gets pressed to the side. The tool is in perfect condition and not to be blamed in this instance.

Reply by our customer service

Thank you for taking the time to share such detailed feedback on these network plugs, and we're truly sorry that several of them had the same issue with the last pin not seating fully or shifting sideways during crimping. That's frustrating and wasteful, and we've shared your observations with our product team and supplier so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

I found them difficult to work with, but that is most likely a skill issue.

Reply by our customer service

We're sorry for the late reply. Thank you for taking the time to share your experience with these network plugs — we really appreciate your honest and gracious feedback. We're sorry they felt difficult to work with, and we've shared your comments with our product team so we can keep making installation as smooth as possible. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. We've also sent you an email — please check your inbox. We look forward to having you back. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Use passe thrue connector, it's better

Cheap price, is a little flimsy compared to other brands. Decent deal

Reply by our customer service

Hi there, Thank you sharing your feedback. I'm sorry that we didn't meet your expectations at this time, please check your email/inbox for additional assistance or If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Hard to use.

Reply by our customer service

Hello, thank you very much for your feedback. We are sincerely sorry to hear the item is hard to use. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

Good price but I feel the height for the release is to low.