The black did not work

When I replaced the two ink cartridges my printer (HP Deskjeet 3755) still did not work, the "low ink or cartridge problem" message continued blinking. I spent hours in YouTube trying methods to get the computer to recognize the new cartridges but to no avail. This happened before with my last Moustache order, when you kindly provided new cartridges quickly and they worked perfectly! Can you do that again? Sorry, I don't know what else to do.

Vous ne m'avez pas donner la bonne cartouche d'encre noir. Je vous ai envoyé le bon numéro de code avec photo à l'appui

I think my initial purchase is a lemon. There is no ink coming out of the newly opened cartridge. I still have to get in touch with customer service about this issue and hopefully they can resolve it for me. The shipment was faster than I anticipated which is nice

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "HP 65XL Combo." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that your concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I have an HP2640 desk jet. When I put these cartridges in the printer would not do an alignment and the printing was not clear. I replaced them with original HP cartridges and the printer prints clearly. Never had this problem with my old printer. Also the colour cartridge leaked after a week.

Reply by our customer service

Good Day. Thank you for your review. Please do not hesitate to contact us. Via live chat or by email at support@123ink.ca or give us a call 1-866-979-7463

Took 2 weeks for the Cartridge to arrive. Very disappointed service.

Reply by our customer service

Hi there, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. If you have any further concerns, please do not hesitate to let us know! Have a wonderful day!