I had purchased two of these cameras and as of May 2021 they are no longer working, they will not connect to the APP on my iPhone. The company tried to help but without success. I also read that the company had a major data breach.

Purchased the camera, everything like new in the box yet it claims that the camera has already been "bound" and will not let me sync with my app. I tried reaching out to orvibo themselves but there's no customer support there at all. I'd happily change my rating if I had something to rate.... 😔

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Hi contacted seller few days ago and did not get any response as of yet. So I assume that some options are unavailable. 1. The security motion alarm in case of motion detected is inaudible on your cell. All you may see it is message at your cell phone that "picture changed" So in case motion detected you will not know it immediately all you may do it is look at your video records and see massage that picture was change at certain time. 2. Looks like it is impossible to delete your security video records. I try it few times but there are no option to delete it. Only link saying " delete security Videos " but after pressing on it nothing happen . In case seller reading it please respond to those 2 questions I will check i your answer and in case will not get proper responce will return your cam back to you. Thanks

Reply by our customer service

Dear customer, Thanks for your feedback. I will forward your questions to our product team for assistance and email you back as soon as we can. Best regards.

I just received the webcam but I got the communication between my cell phone and the webcam. When I speak from my cell phone and I can hear my voice from the web cam. However, when I speak from the web cam, I cannot hear my voice from the web cam . Do you know any problem there? Any setup required?

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience.Could you contact our 24 hours customer service for help ?You could sending an email inquiry to our email: support@123inkcartridges.ca.We are more than happy to help you here. Best regards,

I had read some mixed reviews but since i already have Orvibo Switches and they are working great. I believed the similar quality with this Camera. Have to say for the price, the packing has been excellent similar to any other good product. But it has disappointed me again and again. Have managed to connect once in home but keep disconnecting. 'Network error...'. Returning now.

Reply by our customer service

Hi Suresh, Thank you very much for your review. Have you tried to send the video to show the problem to our support@123inkcartridges.ca? Our customer service may can help you in the further step.

just set this up with the Android app. But I can not seem to add it to my Mac cam viewer app. What is the admin password to setup by IP? I have other cameras in the house that I watch on my Mac app. Will not be using the android app much inside the house. Probably going back.

Reply by our customer service

Hi Akan, Thank you very much for your review. For this case, could you please send the inquiry to our support@123inkcartridges.ca? Our customer service will help you in the further step.