I love the speed and overall look and performance of this Printer! What I don't like is the ghosting images it leaves behind 75% of the time

Reply by our customer service

We're sorry for the late reply. Thank you so much for sharing your experience with this multifunction laser printer — we're really glad you're enjoying its speed, look and overall performance. We're truly sorry about the ghosting images showing up on your prints, and we've shared this with our product team so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — Shopper+ Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Although, I love the quaility of the Pantum laser printers. It will be printing fantastic, then all of a sudden it prints nothing but solid black sheets. The troubleshooting says that the toner is in wrong. But this starts without touching anything in printer. It is a very expensive waste of paper, toner and time. This is the only printer brand that I have had to this. When you have a tax office, it is very frustrating when you have to go to another printer at someone else office.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please do not hesitate to call us at 1-866-979-7463 or contact our customer service by chat or email at support@shopperplus.com if you bought the toner from us. We will replace it for you. Thank you!

J'ai acheté cette imprimante en Avril 2020. Je m'en sert occasionnellement, elle fonctionne toujours après donc presque 2 ans. Je n'arrive pas à faire fonctionner la numérisation en lot par le plateau d'alimentation. Je dois numériser une page à la fois. Je n'arrive pas à numériser sur clé usb ou via courriel. Le pilote Linux (Ubuntu) sur le site du fabricant ne fonctionne pas.

Reply by our customer service

Bonjour, je suis désolé que vous ayez vécu une telle expérience avec ce produit. Veuillez nous envoyer un courriel, chat ou appeler nous au +1-866-979-7463 pour que on vous aide avec ceci!

Pas encore utiliser.

I rarely seem to get the number of pages that I expected to per cartridge