Not as solid as I was hoping. Lots of plastic. Time will tell if it has any quality.

For the price, the quality is okay. It feels a bit flimsy, I would strongly suggest to spend a bit more for the heavy-duty ones.

Reply by our customer service

Thank you for your feedback! We're glad to hear that the desk mount meets your expectations for the price. We understand your concerns about its sturdiness, and we appreciate your suggestion. If you're looking for something more heavy-duty, we offer other models that might better suit your needs. Feel free to reach out if you need help selecting the right one for you!

The product has been redesigned. It now comes in pieces instead of preassembled. The redesign is not as good as the original. The arms of the redesign seem to be less stiff and less stable but it still works.

Reply by our customer service

Dear Domenic, Thank you for sharing your feedback regarding the newly redesigned Ergonomics Adjustable Gas Spring Desk Mount for LCD Monitors. We're sorry to hear that the updated design does not quite meet the standards of the original model. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

La tension du ressort est difficile à ajuster. De plus les rotations sont difficiles. Sinon, le support fait un travail correct.

Reply by our customer service

Cher client, Nous vous remercions d'avoir partagé vos commentaires avec nous. Si vous avez d'autres questions, vous pouvez nous contacter en soumettant une demande en ligne, en initiant un chat en ligne ou par téléphone au 1-866-979-7463.

Don't buy the up to 14.3 lbs claim, but can definitely handle up to 10ish lbs fine. I have two of these. One holding a 9.7lb monitor and another holding a 11lb monitor No issues with the monitor under 10lb, but the 11lb monitor is always at a slight slant. Doesn't appear to be a way to correct this.

Reply by our customer service

Hi there, We are so sorry to hear that you are not enjoying the products. You could contact us by email at Support@shopperplus.com or call us at +1 866 979 7463 to share your experience with our representative

if you ever accidentally unscrew the screws you're supposed to tighten good luck ever getting the nut back in there

Reply by our customer service

Hi, thank you for leaving a review on our Desk Mount. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463