Did not receive delivery and no response from Prime Cables. Horrible Customer Service!

Reply by our customer service

Hi Tammy, we sincerely apologize for the experience you had. Not receiving your order and being unable to reach our support team is absolutely unacceptable, and we completely understand your frustration. Please reach out to us directly so our team can promptly look into your order status and provide a resolution. We truly value your feedback and hope to regain your trust.

Bonne qualité , facile à utiliser !

Reply by our customer service

Bonjour, merci de votre retrouvaille. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

This hasn’t even shipped yet and it’s been over a week. So re issue you’re product review after it ships and is received.

Reply by our customer service

Hi. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

je croyait qu'il était surélevé

The product arrived with a terrible stench, a musty damp smell, it is absolutely disgusting especially during this period COVID. It must be stored in a damp environment for a long period of time. I had ordered numerous times in the past without issues except for the shipping box being deformed/used, cardboards taped together which was annoying /unprofessional. This is the worst experience ever, buyer beware!

Overall it is solid. However, the keyboard tray sits maybe 1 cm too low, and every time I bring the desk back to the low position, it slightly unhinges the keyboard tray. Then, when I bring it up again, the tray drops, along with my keyboard and mouse. It ruins the whole thing.