Paint was peeling off as I built it. I returned it.

Reply by our customer service

We're sorry for the late reply. Thank you for taking the time to share your experience with the cloth rack, and we're truly sorry the paint was peeling off as you assembled it — that's certainly not the quality you should expect. We've shared your feedback with our product team and supplier so we can look into the finish and do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — Shopper+ Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Several pieces defectuous, extremely flimsy, the base isn't even and the whole thing looks crooked... extremely disappointed!

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

Complete Trash, this site is getting worse and worse from missing items too this unit coming with a broken hat rack tab, soldering coming undone. Picture has a backpack on it good luck will brake first time a child puts something on it.

Reply by our customer service

Hi there, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

I'm not sure if the one I received was used, or a lemon, but poor build quality, unstable, thin bent metal, soldering coming undone... not impressed

Reply by our customer service

Hi Andrew, Thank you for posting a review and we’re sorry to hear that the Garment Rack Storage Organizer you purchased was not of the quality you expected. We would appreciate it if we could discuss this matter further. Kindly reach out to us by submitting an online inquiry, initiating a chat, or by phone at 1-866-979-7463.