Instructions were very difficult to follow and did not match the parts and hardware in the box. Parts in the box were damaged and scratched.

I ordered a lot that is good but recently started to arrive as a bent fram, no time to return it, please consider the packing and delivery carrier.

As mentioned by others, instructions are horrendous. Small stainless screws -> fans, Black self-tapping -> rails, Bigger stainless screws -> everything else. Once you figure that out, it's extremely easy to assemble. The rack itself is extremely sturdy and of great quality. This product would've been 5 stars if it wasn't for the fact that it's actually 13 3/4 deep instead of the advertised 14 1/2.

Reply by our customer service

Hi. Thank you for your feedback. We appreciate your honesty and glad to know this has been looked into. Thank you.

Poor instruction, ok quality & design. YouTube video of this product is a joke. It does not show the beginning of how to mount everything together

Reply by our customer service

Hi Alexandre, Thanks for posting a review and we're sorry to hear that the instruction for the cabinet is not clear enough. We will check and improve it. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Each side panel has 2 locks and unfortunately , the one that we received, 2 locks were damaged ( on one side ) one lock was completely off the panel I tried to fix it but no success , I have to reorder a new one and return this one . It seems I received an open box or returned item , many packing types on the box, this caused us delay on installation date ...