Wish I would have known this wasn't a flat plug style, won't work for the intended purpose it was bought for.

Reply by our customer service

Hi Kenneth, Thank you for posting a review and we’re sorry to hear that the 12 Outlets Surge Protector you purchased was not like what you expected. If you'd like to discuss this matter further, you may reach out to us by submitting an online inquiry, initiating a chat, or by phone at 1-866-979-7463.

Molding for the holes in the back are not well done; difficult to use thumb tacks, instead of nails or screws, to hook to a wall. No small leaflet explaining why they chose a red indicator for surge protection instead of green. The green led light for grounding is not bright enough, the led light might be subpar or old.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

USB charging does not work. i tried both plugs with different cables.

Reply by our customer service

Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.