This product is one I should have asked for a refund on. It worked a little bit at the start and now the battery is dead. I was trying to give the benefit of the doubt and maybe would work better the more it is used. Nope! It is very outdated, like 2016 and Boogie Board is on version 8+. Wish I did my research first but I had high hopes for this with working on my son's printing of his alphabet before he starts Kindergarten in the fall. Screen won't even clear, left with a permanent "G" on the screen. Don't even know if I can recycle it with electronics:(