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Gas Spring 360° Dual Screen Desktop Mount for Most 17"-27" LCD Monitors - PrimeCables®

Reviewed by610customers
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  • 2 /5

    By

    from Quebec

    Thanked 0 times for 22 review
    Jul 16, 2021

    Les attaches du côté qui doivent servir a "retenir" le portable sont en petit plastique donc si votre pc est moindrement volumineux ça tien pas, ça plie. Je suis assez déçus.

      Was this review helpful? Thanks (0 people thanked pierre-andré_l for this review)
    • 2 /5

      By

      from Ontario

      Thanked 0 times for 2 review
      Apr 20, 2021

      It says it is rated to hold up to 25 pounds each arm, but it can't hold up my Dell monitor. (Which is a lot less than 25 pounds.)

        Reply by our customer service

        Hello, we are sincerely sorry to hear that the item is not strong enough. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

        Was this review helpful? Thanks (0 people thanked John for this review)
      • 2 /5

        By

        from Quebec

        Thanked 0 times for 6 review
        Jan 29, 2021

        Very solid and not that hard to install. The wire cover for the main section came broken ... I've contacted customer support and opened a ticket... still no news from them... that's why the 2 out of 5

          Reply by our customer service

          Hi there, Thank you for your feedback. Please check your inbox for additional assistance. Have a nice day and stay safe!

          Was this review helpful? Thanks (0 people thanked Frederic B for this review)
        • 2 /5

          By

          from Quebec

          Thanked 6 times for 19 review
          Apr 25, 2020

          The angle of the laptop kept dropping, nuts require socket tool not provided, had to tighten.

            Reply by our customer service

            Hi Jinathan, Thanks for sharing your feedback. If you need any assistance in regard to this holder you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

            Was this review helpful? Thanks (1 people thanked j****l for this review)
          • 2 /5

            By

            from Ontario

            Thanked 20 times for 10 review
            Dec 11, 2019

            I'm giving this 2 / 5 flags because of missed expectations. I think for the value, this is great (hence the 2 flag); however, I'm disappointed by the limited flexibility of this mount. If I have an opportunity to re-do my purchase, I would opt for 2x of the single mounts (very similar built, but would afford me more flexibility). Currently, this double mount doesn't let me position the monitors exactly how I want to position them -- if I get them side-by-side, they are too close to me. I can correct this by pushing them up a bit, but if I do that, then they're too high up. As a product, this is a quality option, but you need to know what you are buying. I dismissed comments from those that told me to buy 2x single mounts, and I'm paying the price :(. I'm unhappy with the purchase as I can't sit properly, and the monitors are too close to my seated position. On the bright side, PrimeCables and Shopper+ have absolutely phenomenal customer service. Normally, I would consider returning this purchase, but it took me about an hour to have everything set up, and I fear that dismantling this and re-building single mounts would take too much time :(. I may opt to sell off the assembled mount locally, and then re-buy another PrimeCables option, but we'll give this mount some time. A+ on the product quality A+ on built in cable management C- on the product flexibility C- on overall computing experience after install Oh, and I have 2 x 27" monitors, each weighing in at ~10.5lbs. This is very close to the upper limit of the supported weight, and it shows. I had to use a power tool to tighten the tilt adjuster as the monitors would droop slightly with the stock tightness. All this to say that if you've used a dual monitor stand like this before, you'll be happy. You'll enjoy the high quality workmanship of the materials and the lifetime warranty backing this product. If you've previously used solo monitor mounts, you'd be better off looking at other offerings from PrimeCables.

            Reply by our customer service

            Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

            Was this review helpful? Thanks (18 people thanked carl_m for this review)
          • 2 /5

            By

            from

            Thanked 1 times for 3 review
            Mar 04, 2019

            The holder locks the laptop in place very well, however the VESA mounting points are bit weird. There two possible position, however both are makes the holder hanging off the edge and making the laptop and holder bouncy.

              Reply by our customer service

              Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

              Was this review helpful? Thanks (0 people thanked g****r for this review)