I received this product with pump needle outside the package. I thought it was strange but I initially didn't care. I then used it once only to have the pump neck/ cord break off while pumping air.. I'm hoping I was given a lemon as this was not the first time I've used a pump before but I'll have to say the quality is terrible I'm glad I didn't spend more than $6 for this but the replacement I bought from the dollar store was a lot more reliable. Disappointed.

seems quality is not good and its not working properly

Reply by our customer service

Hi there, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please note that each item has a warranty period. You may check this link for additional information: https://www.shopperplus.ca/en/policies/guarantee. We hope you'll come and see us again soon!