First thing I've ordered from Shopper+ that is simply useless. Part of it is on me: I assumed a frame includes a backing and a front (in this case, a transparent plastic to see the photo through). NOPE. This is literally just a frame, no middle, no back, no front. Which makes it useless for my purposes as I wanted to use this as a dishwasher "clean/dirty" magnet, which means it'd be moved several times a day. The "frame" comes in two parts, which are sandwiched together and the photo (paper, in my case) goes in the middle. Except only one side part of this thing will stick to the dishwasher. Or fridge. Or anywhere else. Ah, I now see the teeny text about gluing one part t to the wall and then the magnet piece adheres to that - it's in the photo description of the item. My bad. Anyway, so basically, I'd be using a frame magnet to stick a piece of paper sans any protection, so one touch with wet hands and that's the end of that. Completely impractical unless you want to literally frame a thing you hardly ever move/change, and you're OK with it having no protection. One-purpose item, so don't try to be creative with it. LOL.

Too big for regular pictures so you have to find a matte and then it does not stay on the fridge door as the magnet is too weak. NOT RECOMMENDED!

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Obviously the reviews of this product on this website is NOT for the whiteboard itself but just for the markers. First of all, we ordered this with all the other items and it DIDNT arrive. We had to contact 123ink services several time and they finally send us the product. It claimed to be magnetic but oh no, it DOES NOT. it can't even hold itself on our metal cabinet. Second, the glue is not even that strong. After puting it up on a clean white wall, it fell down after just 1 hour and then stuck together. When we try to pull them out, it broke up. Horrible product. we want an explanation on this

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Bas de gamme

Reply by our customer service

Bonjour, Nous sommes désolés que vous n'êtes pas satisfaite, svp appeler nous dans le 1-866-979-7463.

Magnet is not strong enough to hold the brush on the board, it slides down the board and falls off. Would work ok if you have a lip at the end of your board that stops the brush from falling off. I purchase this because I do not have a lip or ledge to store a brush on so I wanted on that would stick straight to the board.

Reply by our customer service

Dear customer, Thanks for your kind reviews.Any issue,could you contact our customer service for help ? We are more than happy to help you here. Best regards,