Owned two versions of these earbuds the old ones, that are very similar, and these ones. The old ones worked for about 3½ years before they stopped working. I was super impressed with the old ones and ordered two pairs of the new ones (June 2021) when they were on sale. Due to the longevity of the old ones I started using the new ones 1 month after the warranty on the new ones expired. It's two months later and they really don't have the same quality as the old ones. The volume control buttons feel hard/stuck, they don't always charge even when the charging light is on and they quickly run out of batteries. Not the best experience. Old ones 5/5. New ones 2/5.

Reply by our customer service

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The battery is not great and with the weight is not balanced so one ear bud falls out often. Sound quality is alright though

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "CAB-HKBT206." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

they work well for music, but not for calls.*not the color in the picture* i thought it had silver and bought two but its completely white

Reply by our customer service

Hi there, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

j ai bien aimé mais aussitot que je le debranche il ne fonctionne plus. Je dois donc m en commander un autre . Il me m a meme pas duré 1 an!

Reply by our customer service

Bonjour, nous sommes sincèrement désolés d'apprendre que vous n'aimez pas le produit. Si vous avez des questions, n'hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

These headphones were very cheap (especially if there is a sale) but the overall I wouldn't recommend them. There is decent bass but the audio clarity is quite poor and everything sounds muddy. The battery sits in the midpoint of the cable, which you'd think is a reasonable place to put it... but in practice the battery dangles to one side of my neck which is infuriating while jogging/running. Perhaps the absolute worst thing about this product is the insane lag - this makes it absolutely unacceptable for video calls as people's mouths are out of sync with what they're saying and you'll end up interrupting them by accident. Do yourself a favor and spend a bit more...

Reply by our customer service

Hello, we are sincerely sorry to hear that you were not satisfied with the product. If you have any questions, please contact us by email (support@shopperplus.com), chat or call us: 1-866-979-7463

the microphone doesn't work well

Reply by our customer service

Thank you for providing your feedback! We are sorry to hear that you were not satisfied with our product. Do not hesitate to contact us by email (support@123ink.ca), live chat or by phone at 1-866-979-7463. Have a nice day !