In March we bought a set of two cartriges of Cf217a for our Hp printer. It is not the first time we order à compatible toner. Last week we opened the first one and put it in the printer, it didn’t go to the bottom and got stocked inside the printer. I worked few hours trying to get it out whit out damage the printer. I succeeded after carefully break the plastic on both sides of the cartridge. Then, I realize that we didn’t get the right thing. On the sticker it says cf217, but on the Cartrige itself it is cf218a. When we compare to our old cartrige this one is bigger on both sides. I went on the website and I see that the two number are the same. So, be careful, to be sure the two numbers correspond before you insert it in your printer. We opened the second toner, this is the same problem. I will ask for a refund.

Ink leaked

Defective product. All ink powder came out , this cartridge not working at all. Black ink power everywhere . I bought 1st time online and got bad experience.

Reply by our customer service

Hi Pawan, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

Sadly this is the second product of its kind that has failed in my printer. They used to be so reliable

Reply by our customer service

Hello, we are sincerely sorry that the item is not working with your printer. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

If I could leave a negative review for this website I would. Terrible customer service, would not recommend to anyone

If I could leave a negative review for this website I would. Terrible customer service, would not recommend to my worst enemy. Very unfortunate as pricing actually appears decent but you are only getting garbage quality products