Essentially paying for magnets of no use as do not stick well and nothing protects the picture

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

First thing I've ordered from Shopper+ that is simply useless. Part of it is on me: I assumed a frame includes a backing and a front (in this case, a transparent plastic to see the photo through). NOPE. This is literally just a frame, no middle, no back, no front. Which makes it useless for my purposes as I wanted to use this as a dishwasher "clean/dirty" magnet, which means it'd be moved several times a day. The "frame" comes in two parts, which are sandwiched together and the photo (paper, in my case) goes in the middle. Except only one side part of this thing will stick to the dishwasher. Or fridge. Or anywhere else. Ah, I now see the teeny text about gluing one part t to the wall and then the magnet piece adheres to that - it's in the photo description of the item. My bad. Anyway, so basically, I'd be using a frame magnet to stick a piece of paper sans any protection, so one touch with wet hands and that's the end of that. Completely impractical unless you want to literally frame a thing you hardly ever move/change, and you're OK with it having no protection. One-purpose item, so don't try to be creative with it. LOL.

Too big for regular pictures so you have to find a matte and then it does not stay on the fridge door as the magnet is too weak. NOT RECOMMENDED!

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!