Très gros, prends beaucoup de place sur la chaise. Je ne l'aime pas....

Reply by our customer service

Bonjour, nous sommes sincèrement désolés d'entendre que le produit est gros pour vous. On va vous procéder le remboursement. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

Very firm, had to remove after a period of use

Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Elastic became loose and the product does not stay in place

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Memory Foam Lumbar Support Pillow with Dual Premium Adjustable Straps, Black - Moustache® MO-RSF102-BK." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Returned

Not as expected !

Reply by our customer service

Hello, thank you for your review. This item has 30 days to return and 1-year warranty, please contact us if you want to return this item. Thank you.