Did not receive delivery and no response from Prime Cables. Horrible Customer Service!

Reply by our customer service

Hi Tammy, we sincerely apologize for the frustrating experience. Not receiving your order and being unable to reach our team is completely unacceptable, and we truly understand your disappointment. Please contact us directly with your order details so we can investigate and resolve this for you as quickly as possible. We value your business and are committed to making this right. Thank you for your patience.

It feels cheap and is bulky, does not fit my set-up. While the mechanism used to tilt the rest is smooth, there is no way to lock it in place, so you are basically see-sawing your feet when you use this. May work for someone else, does not work for me.

Reply by our customer service

Hi there, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

Delivery sucks. Waited forever. Boxes were all ripped.

Reply by our customer service

Hi there, I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Have a nice day and stay safe!