Opened and connected hoses to install it only to find that water is leaking from behind it. Hoses are faulty and now that delays the finish of project till I get replacement or refund. Initiated refund one day back and have not heard back anything so far

Reply by our customer service

Hello, thank you for your feedback and thank you for reaching us. We have offered compensation for your inconvenience. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

If I took the last review seriously I wouldn't have bought it. no thermostatic valve. you can enjoy your shower only if the rest of the house is not using any water. Almost burnt my son's skin. otherwise a great panel with no other issues

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "LVB-SP150LED-8." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

Because its damge and they spouse to send me my money back but the didnt

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time.If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Après quelques semaines seulement, l'écran DEL a commencé à fonctionner de façon intermittente en plus de faire un bruit étrange. J'ai suivi ce que disait le manuel, c'est à dire, ouvrir le moteur/turbine et faire un nettoyage, mais sans succès, le trouble est toujours présent.

Reply by our customer service

Bonjour, vos commentaires sont importants pour nous. Nous vous remercions de prendre le temps de nous faire part de vos commentaires sur le produit. Je suis désolé que nous n’ayons pas répondu à vos attentes pour le moment.S'il vous plait, n’hésitez pas à nous appeler au 1-866-979-7463 ou à communiquer avec notre service à la clientèle par chat ou par courriel à support@shopperplus.com. Merci!