Product quality is poor and not working properly

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com if you want a refund or a new one. Thank you!

it toke long time make it to work

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Gaming Keyboard Mixed Colors 104 Keys for Windows PC". Please note that this item has a 1 year warranty period. For any return, you can start the return after login into your account or call us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system(support@shopperplus.com).

Unique shape and light weight design was a plus but overall this was not good. keys very high made typing difficult with frequent mistakes. space bar had poor sensitivity and as a final icing on the cake my keyboard didn't even light up! Kudos to primecable for giving me my money back! Thank you.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Gaming Keyboard Mixed Colors 104 Keys for Windows PC Cab-KB-280." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!