Only fits kids faces. String is too short

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

Garbage. the straps on 2 of these broke within seconds of putting them on.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

The elastic straps attachments to the mask are very fragile. They break off very easily when putting on the mask or adjusting the fit, rendering the mask useless. The performance of an N95 mask is only as good as the airtightness of the fit. This elastic band attachment weakness makes these masks a poor choice.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""KN95 Mouth Cloth 4Ply 5Pcs lightweight design FDA Certified"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I am sorry that I didn't read the reviews of this before I purchased them. The first mask I opened hadba ripped seam. The masks were too small and the elastic was tight and very uncomfortable. I hope I can return them.

Reply by our customer service

Hi there, We really appreciate you taking the time to share your feedback and being so open with us. We're sorry to hear you had such a frustrating experience and that we didn't meet your expectations for this product at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

These things are so small that the straps almost pulled my ears off! They must be meant for children. I would like a refund.

Reply by our customer service

Hi there, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

Terrible product. Probably explains why it was so cheap compared to similar designs by other retailers. The ear-loops are too short for this. It caused our ears to fold and it was not comfortable. Would like a refund please!