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Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

Free shipping on orders over $49. A small number of orders cost much more to ship than the order amount (usually heavier or larger items going to rural or remote addresses). These orders are charged the actual shipping cost, shown at checkout before you pay. More >>

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Epidemic Prevention General Package Combo

Reviewed by298customers
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Showing 1-6 of 18 reviews
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  • 1 /5
    Verified buyer

    By

    from British Columbia

    Thanked 4 times for 15 review
    Oct 22, 2022

    Only fits kids faces. String is too short

      Reply by our customer service

      Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

      Was this review helpful? Thanks (0 people thanked f****d for this review)
    • 1 /5
      Verified buyer

      By

      from New Brunswick

      Thanked 60 times for 189 review
      May 14, 2022

      Garbage. the straps on 2 of these broke within seconds of putting them on.

        Reply by our customer service

        Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

        Was this review helpful? Thanks (0 people thanked scott_o for this review)
      • 1 /5
        Verified buyer

        By

        from Quebec

        Thanked 11 times for 7 review
        Jan 08, 2022

        The elastic straps attachments to the mask are very fragile. They break off very easily when putting on the mask or adjusting the fit, rendering the mask useless. The performance of an N95 mask is only as good as the airtightness of the fit. This elastic band attachment weakness makes these masks a poor choice.

          Reply by our customer service

          Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""KN95 Mouth Cloth 4Ply 5Pcs lightweight design FDA Certified"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

          Was this review helpful? Thanks (0 people thanked w_k for this review)
        • 1 /5
          Verified buyer

          By

          from Ontario

          Thanked 26 times for 351 review
          Dec 31, 2021

          I am sorry that I didn't read the reviews of this before I purchased them. The first mask I opened hadba ripped seam. The masks were too small and the elastic was tight and very uncomfortable. I hope I can return them.

            Reply by our customer service

            Hi there, We really appreciate you taking the time to share your feedback and being so open with us. We're sorry to hear you had such a frustrating experience and that we didn't meet your expectations for this product at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

            Was this review helpful? Thanks (0 people thanked dcmetcalfe for this review)
          • 1 /5
            Verified buyer

            By

            from British Columbia

            Thanked 0 times for 2 review
            Nov 26, 2021

            These things are so small that the straps almost pulled my ears off! They must be meant for children. I would like a refund.

              Reply by our customer service

              Hi there, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

              Was this review helpful? Thanks (0 people thanked Carol M for this review)
            • 1 /5
              Verified buyer

              By

              from

              Thanked 0 times for 2 review
              Sep 25, 2021

              Terrible product. Probably explains why it was so cheap compared to similar designs by other retailers. The ear-loops are too short for this. It caused our ears to fold and it was not comfortable. Would like a refund please!

              • Customer photo 1 - Product
              • Customer photo 2 - Product
              Was this review helpful? Thanks (0 people thanked Darren L for this review)
            Showing 1-6 of 18 reviews
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