I was really pumped to get this desk and even considered buying a second one for my work desk. But it hasn't even been a year, and the upper part of the desk has already started faltering. Every time you put any weight on it, it bends and hits the drawer, making an annoying ''clink''. Whatever the desk part is made out of, it needs to be sturdier...

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, please check your email/inbox for additional assistance so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business.

I purchased this desk and as soon as it was out of warrantee it stopped working. There is no power to the unit. I am unable to get any support - I had one response and no responses since then. I am trying to find parts to replace the power cables but I have not been able to find them. A broken product with no support and no replacement parts leads me to a low ranking. I did enjoy this desk - particularly the drawer which can be hard to find. Would not purchase this desk or from PrimeCables again due to the lack of support.

Glass desktop arrived completely broken, I'm still waiting on replacement parts and even if customer service was quick to answer, I still have no idea when the new parts will come. The bottom of the desk looks sturdy, it's very heavy, but I might have to return everything if I want to get a desk in a timely fashion, so I would recommend you get something with a wooden top.

Reply by our customer service

Thank you for providing your feedback! We are sorry to hear that you were not satisfied with our product. Do not hesitate to contact us by email (support@123ink.ca), live chat or by phone at 1-866-979-7463. Have a nice day !