Cord is defective

Reply by our customer service

Hello, I’m sorry to hear that the cable is not working well for you. I will reach out to you via email to follow up.

It didn't fit my phone. However, shoppers plus gave a full refund at the request.

Reply by our customer service

Hi there, Thank you for sharing your feedback on USB Type-C to Lightning Cable Apple MFi Certified Power & Data - PrimeCables®. We are sorry to hear that the cable doesn't fit your phone. Good to hear that this case was carefully handled by one of our representatives. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

I bought this product because it says it can charge an Apple iPhone 8 cellphone, but the cable does not fit this phone. My phone has a charging port on the bottom, but it is not this Lightning type, nor is it a standard USB-C. I still don't know what type of cable it needs, but it's not this one!

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""USB Type-C to Lightning Cable Apple MFi Certified Power & Data - PrimeCables®"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!