Just doesn't work. I spent hours to find a way to get any kind of result out of this gadget. Nothing worked. Judging from other reviews, it seems that getting a functional device is like buying a lottery ticket. I guess I got a losing ticket.

Reply by our customer service

Hello, We are very sorry to hear this. one of our agents will contact you to assist.

I tried different size knifes and this sharpener did not do the job on any of them.

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Nit impressed dull the knives rather than sharpen.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

It's not the best tool to sharp your knife.

Reply by our customer service

Hi. We’re sorry to hear of your less-than-satisfactory experience. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Poor quality doesn't work well no instructions on how to use it.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

Je crois qu'il était défectueux. Il n'affutait pas la lame, elle n'avait peu ou pas de contact avec l'affuteur

Reply by our customer service

Merci pour votre avis. Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de nos services. N'hésitez pas à nous appeler au 1-866-979-7463 ou à contacter notre équipe de service client par chat ou par e-mail à support@shopperplus.com si vous avez besoin d'aide. Passe une bonne journée!