This is more about how it was shipped than the quality of the mat. It was rolled up and put in a 6”x6” box for shipping. But trying to flatten it out after receiving took three people some heavy furniture and three days in that position before it could be moved into place.

it takes a long time for it to flatten out. It has been 5 days now and it still has not flattened out. I guess i will have to wait until summer and put it out in the sun. I dont know how long this has been rolled up in the box.

The mat is made of very hard plastic and it's not possible to spread it evenly on the carpet. It has a wavey surface it's not safe for walking in the room.

the mat is a bit soft and so starts to indent under my weight after a while of sitting

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

Did not receive the item

Reply by our customer service

Hello, we are sincerely sorry for the inconvenience it costs. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

As described, but comes so tightly rolled up that it's difficult to flatten it.

Reply by our customer service

Hi Winston, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.