Hi, Was happy with it because it work very well. But after a few month, it started working erratically. I emptied it, cleaned it with a soft toothbrush and made sure there was nothing blocking the mechanism. No use, it didn't solve the problem and I don't use it anymore, back to my old one from another cie. By the way, only use with pepper. A bit predictable with this type of product. I'm going to be a little more skeptical with similar products.

Reply by our customer service

Good day, So sorry to hear that the pepper grinder seems to be defective. Please check your emails as we have sent you our resolution there. Thanks!