Probably the best purchase I've made for an office chair. I transitioned from a "gaming chair" to an "office chair", since the former have poor back support. This one has great back and neck support that my previous DX Racer could not fulfill properly. One negative is the arm rest, since it cannot slide horizontally, and only vertically. But apart from that I had no issues assembling it. My chair's manufacturing stamp reads "July 2024" so it's technically old-stock. But unlike other reviewers I had no issues assembling it. No screws were stripped and I was able to tighten them sufficiently without any issues. For the most part this office chair is awesome and well worth the price I paid. I would recommend it to anyone!

Excellent chair for the money. The overall shape of the chair provides good lumbar and neck support when you rest back against it, and when the seat is in the upright position the armrests are just right for using a computer. At the front of the chair there is foam beneath the mesh ensure your leg doesn't rest on the plastic frame. In the fully reclined position, I found the chair to be comfortable enough to sleep several hours in. I did find the armrests too far forward to be of any use in that position, but that was only a minor annoyance. As noted in other reviews, the mesh is not a fabric-like mesh, but rather combination of synthetic fibers and plastic mesh woven together. The surface feels reasonably comfortable and has been resistant to wear. The mesh continues to hold my weight well. The leg rest is a plastic plate with a foam cushion on top, and extends from the chair on two metal bars. I was worried that the leg rest would be flimsy, but it convincingly held the weight of my legs, and I did not notice any flexing in the mechanism holding it to the chair. Unfortunately, the chair began to squeak from the tilting mechanism after a couple months of sitting in it. However, the noises are bearable and only happen when I shift my balance. Additionally, other reviews have noted that the wheels aren't fantastic. I found them adequate on carpets, flooring, and thin rugs, but they certainly take some effort to roll around. Overall, I would absolutely recommend this chair to anyone on a tight budget looking to upgrade from a basic office chair.

Great product but missing leg rest which was important for my purchase decision. Customer service don't respond to email. Overall disapointed by the service but not by the product quality.

Reply by our customer service

We're sorry for the late reply. Thank you for sharing your feedback on the office chair — we're glad the quality has lived up to your expectations. We're truly sorry the leg rest was missing and that our team didn't respond to your emails as promptly as you deserved; we've shared this with our product and support teams so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. We've also sent you an email — please check your inbox. We look forward to having you back. — 123ink.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Great quality for the price

I love this chair it reclines and has the leg rest, my back needed this more than I knew. Lumbar support, no sweat, and very comfortable.

Good chair