Produit très bas de game pour le prix qualité médiocre se brise à rien matériaux ne résistent pas je vais en racheter à meilleur qualité en résumé trop cher pour la qualité

Reply by our customer service

Nous sommes désolés d'apprendre que ce meuble n'a pas répondu à vos attentes. Cette unité est fabriquée avec des panneaux de particules et des glissières à billes à extension complète, conçue pour un usage domestique et professionnel courant plutôt que pour des charges industrielles lourdes ; une surcharge ou une manipulation brusque peut donc affecter sa durabilité avec le temps. Nous prenons vos commentaires sur la qualité très au sérieux et souhaitons vous aider — contactez notre service client avec des photos afin que nous puissions étudier un remplacement ou un remboursement sous garantie. Merci de nous en avoir informés ; votre expérience nous aide à continuer d'améliorer nos produits et notre contrôle qualité.

Cabinet is not white. It is off purple white. Worse than Ikea quality. Had to return.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "MO-SJ-913C." I'm sorry that we didn't meet your expectations for this product at this time. On the othe hand, I'm happy to know that you're concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I was finally able to put this together after FOUR hours. There are some screws that do not have predrilled holes. The instructions for the drawers is very poor. They have too many holes but do not show exactly where to put the screws in. While the hanging file folders DOES NOT accommodate legal size (its not adjustable for legal), it needs letter size and this is a problem because now I have to throw away all the legal folder I have. If I did not spend 4 hours putting it together I would return it as it really defeated the purpose to keep my legal folders.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.