Reply by our customer service

Hi there, According to your order, this package was received on Monday, February 24th, a few days after you placed this review. When you place an order, the product page indicates a waiting timeframe if the item is not in stock or if we procure it directly from the supplier. In this case, it indicated 9-11 business days, plus any shipping time. This is then again mentioned in the cart and once the order is placed, on your invoice which is emailed to you. Hope this helps for the future. Thanks!