Cannot recommend this product. Does not allow switching between ℃ and ℉ like the description says. Lasted about about 2 month before starting to smoke. There was a burnt smell and smoke coming from the kettle. Upon opening the kettle to find the source, one of the terminal and spade connector for the heating element was completely burnt/blacken from heat. Continuing to use the kettle would have caused a fire inside the plastic enclosure. This is a big problem for a product with only 30 days of warranty.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Gooseneck Electric Pour-Over Kettle, 0.8L, Temp Control, Quick Boil, Matte Black"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I am giving this kettle a poor rating because it died on me after 9 months of use. When it worked I loved it and would have rated it 5/5. It looks nice and takes very little room on my counter however I cannot recommend it. It’s an expensive kettle for only lasting 9months. I called customer service and they said it’s guaranteed for 30days since it’s past that time there is nothing they can do. This is the first review of any product I have ever written. I have been happy with most of my purchases from this company but I doubt I will continue with them after this. Very disappointed.

Reply by our customer service

Hello, We thank you for your feedback and apologize for the inconvenience. Our agents will be in contact with you shortly.