Not looking these wheels. Locking system is nice idea but the weight of the chair stopped them from rolling Not sure what to do with 3 extra sets I bought.

Je ne savais pas qu'il y avait un genre de frein. Quand il y a du poid dessus la roulette ne roule pas. Ce serait parfait pour une petite table mais pas pour une chaise.

Reply by our customer service

Bonjour, Merci d'avoir pris le temps d'évaluer nos roues. Nous conseillerons à notre équipe produit d'effectuer un contrôle de qualité Si vous avez d'autres questions ou préoccupations, veuillez contacter le 1-866-979-7463 ou envoyer un courriel à support@123ink.ca

Brakes always engaged with my chair, even with no one sitting in it. Needs much stronger spring to prevent wheels depressing into breaks. Breaks aside, casters seem to be well made.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.