As reported in other reviews : very bad built quality! HDMI port is not working on my unit. I've tried it on two computers... Very disappointed!

Reply by our customer service

Hi. We're sorry to hear about your disappointment. Please let us know how we can assist you further. You call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Ordered Nov. 2/22. Within a week the whole casing was coming apart. I tried to make use of it despite this, but each time I disconnected it from my Mac, I'd have to fumble with putting it back together again. It would do in a pinch, but was not built to last.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

USB functionality does not work - I can only charge devices using the USB... connecting storage devices do not show up on the PC. HDMI does not work either.

Reply by our customer service

Hi there, Thank you for taking the time to provide feedback on our 5-in-1 Type C Hub. We're truly sorry to hear about the issues you're experiencing with the USB functionality and HDMI connection. We have sent you an email concerning this issue. Hope to hear back from you soon.

had to hold it down with tape as seen in pic ... issues also reported in other reviews

Reply by our customer service

Hi there! I am sorry to hear that you are not entirely satisfied with your purchase. Please reach out to us at 1-866-979-7463, email us at support@123ink.ca or open a chat if you require further assistance. Thank you!