I have bought 07 sets and generally they function well. 1. Very usual that the door was thinner, then the lock was hard to rotate, so I have to add a square washer to make its the lock worked smoothly. I suggest to add 1 rubber/plastic square washer to the packages. (see the pictures) 2. One or two locks are very difficult to set the codes. I am not sure it might be due to wifi signal or something else.

Si vous avez réussi à faire fonctionner avec Alexa. Bravos. Moi c’est impossible. Je ne parviens pas à trouvé quelqu’un m’aide. J’ai même produit un vidéo qui montre que je suis toute les étapes. Toutes le reste fonctionne bien.

Is made of plastic, not ideal for home security. Would connect to smartphone but is not easily exported to Alexa. Not even sure if I. An return it because it is opened.

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

Relatively easy to install as the deadbolt fit the specs of this lock. A few hiccups, but nothing ever installs perfectly (hardware or software) - a great value - exactly what I was looking for. Longevity and reliability over time yet to be determined as this is only week 2.

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par temps froid, il n'a pas la force de déverrouillage et fonctionne mal.