I make a lot of copies and often need to replenish my Toner With Chip and Drum Combo. Never have I used these two products as often as now. What you save in purchase you loose in volume of prints. As for the chip I suspect it serves only one purpose-to render the Cartrdges obsolete and force you to purchase more. As for the word "love" it is a misuse considering the nobody falls in love with a doorknob.

The drum is not compatible with the printer. I am still getting drum error. Waste of money for the drum.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!