There is one wheel is not working well..

STILL HAVE NOT RECEIVED IT???

Reply by our customer service

Hello, we are sincerely sorry for the inconvenience. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

I bought 2 of this and both carts have the same problem with the wheels not evenly touch the ground

Wheels are not smooth enough when turning

Reply by our customer service

Hi there, Thanks for sharing your feedback on 3-Tier Metal Rolling Cart, Heavy Duty Mobile Storage Organizer - STORA If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

it's ok, the wheels aren't balanced

Reply by our customer service

Hi. Thank you for sharing your thoughts on the product. Your feedback for STO-KS006-All is valuable to us. We'll take your comment into consideration for future enhancements. If you have any more feedback or questions, please don't hesitate to reach out to us. Thank you.

I have not put it together yet. It looks quite a bit smaller than I had anticipated

Reply by our customer service

Hi there, Thanks for sharing your feedback. We are sorry to hear that the item looks a bit smaller than you expected. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.