Just a waste of money all around. Less functions than Brother printers. Will only run OEM toner cartridges. Purchased high capacity toner cartridge and it only printed 1/5 of the amount of pages that it should have before shutting down. A total rip off and a lesson to never purchase Xerox equipment again. Good luck to those that buy this. I'm throwing it away and buying a different brand.

Reply by our customer service

Thank you for your honest feedback. We're truly sorry to hear about your frustrating experience. The Xerox B225 is designed as a compact all-in-one (print, copy, scan) with up to 36 ppm speed, duplex printing, and wireless connectivity — ideal for home offices and small businesses. Regarding the toner issue, Xerox devices are optimized for OEM cartridges to ensure reliable performance. If your high-capacity toner cartridge fell significantly short of its rated yield, this may indicate a defective cartridge. Please reach out to our customer service team if you need any help.

So loud. This printer sounds like it is fighting itself with every print and its days are numbered. Ordered the Moustache compatible toner with it but the printer won't accept it so I cannot print but it is quieter. Complete waste of $450 (between the printer and toner).

je ne sais pas si vous voulez rire de moi,mais a plusieurs reprise j ai essaye de communiquer avec vous part e-mail sans jamais avoir de reponses a mon probleme de configuration au sujet de l imprimante xerox b225.bon avant d acheter cette im primante j avais ete voir les commantaires qui etait tres bon cela disait (tres facile a configurer )or j ai passe 1semaine a essayer de la configurer meme le technicien de la geek quad de best buy ni est pas arriver car sous windows il ni a pas de pilote pour xerox et le lecteur vlc media n arrivait pas a lire le disque (alors quand ca dit facile a installe )mefiez vous ! et si vous retournez le produit parce que vous n y arrivez pas et quel fonctionne bien il est inscrit que vous pourriez avoir 30% de frais j ai toujours cru qu au Quebec on avait 30 jours pour retourne un produit en conclusion j ai un ami qui travaille en informatique qui a regle le probleme il a copier le cd xerox sur mon disque dur de l ordi et ca a fonctionner l imprimante fonctionne bien .Mais je dois vous dire pour quelqu un qui ni connait rien en informatique bonne chance pour l installer car ce ne sera pas la compagnie qui vous la vendu qui vas repondre il von simplement vous faire parvenir le guide alors encore une foi tres decu du manque de service meme avec mon abonnement d un an que je ne renouvellerai pas

Reply by our customer service

Thank you for sharing your experience, and we sincerely apologize for the setup difficulties and the lack of response to your emails — this is not the standard of service we strive for. For Windows driver installation, we recommend downloading the latest driver directly from Xerox's official support website as a more reliable alternative to the disc. We're glad your IT friend was able to resolve the issue and that the printer is now working well. If you ever need further assistance, please don't hesitate to reach out to us by phone or live chat for immediate help.

Brand new cartridge that reads a low toner warning for a $80?? Actual BS. Did all the troubleshooting I could but nothings worked so now I guess I'm supposed to throw down another $80 on a cartridge? I've shopped through this site for years and haven't had this issue before. Really bummed.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Xerox 006R04399 OEM." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!