horrible quality with BT cutting out and creating weird screeching sounds. The issue is ONLy happening with this speaker... if I connect any other BT device to my system, I don't experience any issues so I know its this speaker that is cheap or defective. + why are they atill using the old micro-usb cable connection???

Reply by our customer service

Hi We're sorry to hear about your bad experience and appreciate you bringing this to our attention. Could you please contact our customer support team at support@123ink.ca. We'll be more than happy to help you with the issue you’ve experience

Button volume broke second time I used it. Now useless.

Bluetooth connection on this is choppy. Music cuts in and out after 10 minutes of playing despite it being fully charged.

Do not buy these, I got 2 and one was blown and they do not pair together, when I tried to return they would not let me, big rip off do not buy

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Kindly check your return request history for further assistance. Thank you.

malheureusement je tente de faire fonctionne la radio fm mais rien ne fonctionne impossible de changer les postes.

Reply by our customer service

Bonjour, nous sommes sincèrement désolés pour votre inconvénient. On va vous contacter pour vérifier le problème. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463